Terms of Sale

GENERAL

These terms govern and apply to all sales made by Chains And Sprockets.

Placing any order means you have read and accepted these terms of sale. If you wish, you can print a copy of this document for future reference and your own records.

PRICES

All product prices are expressed in euros and exclusive of VAT. If you are a registered and identified user whose billing country is Spain, the prices will be shown with VAT included (if applicable).

Prices may change at any time without prior notice to the customer.

Prices listed for products constitute an invitation for the customer to make an order proposal; therefore, if there is an error in it, or the prices have been modified, Chains And Sprockets will inform the customer of such circumstance and will not process the order, unless the customer gives express consent.

Customs duties, local taxes, and other possible charges related to shipping or purchase of products may apply in your country or region.

RETURNS AND CLAIMS

As established by current legislation (Retail Trade Regulation Act), the return period for products will be 14 calendar days from delivery.

For any return you must contact Chains And Sprockets, providing the order identifier or invoice number.

Returns will be accepted if they meet the following requirements:

• The customer must bear the shipping costs in case of a return.
• Items must be in perfect condition.
• The product to be returned must be properly packaged for return.

WARRANTIES

All products we supply enjoy the warranty period granted by the manufacturer. You must inform us of any non‑conformity within two months from the time you became aware of it.

This warranty only covers manufacturing defects or those that may become apparent during the stipulated time and with normal use of the product. The warranty will be void if the customer misuses, handles, breaks, etc., the product. In case of a defective product, we will, as appropriate, proceed with repair, replacement, price reduction, or contract termination, actions which will be free of charge for the consumer and user.

If the customer wishes to exercise the warranty right, they can contact us either by email info@chainsandsprockets.es or by phone (0034 91 499 27 13).