Returns
Madrid, September 22, 2020
Dear Sirs,
We inform you that due to the indiscriminate wave of returns received, we have been forced to limit the time allowed to accept such returns. Therefore, as indicated in our delivery notes, the maximum period to make any possible return will be 15 days from the purchase date and always subject to acceptance by Chains & Sprockets (C&S).
Having stated this, no return will be accepted after this period. Obviously, any return of material that has been handled, damaged in its packaging or physically broken due to improper use will also not be accepted.
Every return will be made at no charge for shipping or packaging for C&S and must be accompanied by a delivery note specifying the returned product, delivery note number or purchase invoice and corresponding date. The note must clearly state the reason for the return.
Finally, we inform you that any return that does not meet the indicated requirements will be sent back to the sender.
Without further matters we say goodbye, thanking you for your attention and trusting that you understand our position.
Thank you very much.
Regards, the C&S team.
CHAINS AND SPROCKETS, ALWAYS ON THE MOVE